A complete AI governance framework: acceptable-use policy, vendor review process, oversight structure, risk register, and board reporting scorecard. Designed for middle-market companies that need to govern AI before a problem forces their hand.
ChatGPT, Microsoft Copilot, Google Gemini, and dozens of specialized AI tools are embedded in how your employees work today. Customer data, financial projections, legal documents, and personnel records are being shared with AI platforms that have never been evaluated, contracted, or approved.
The risk isn't that employees are using AI. The risk is that no one is governing it. A single data breach, compliance violation, or IP dispute can cost more than a full governance program — and it is usually avoidable.
During a routine IT audit, the company discovered that billing staff were using ChatGPT to draft patient correspondence — and were copying patient account details directly into the prompts. The behavior was widespread, not malicious, and entirely predictable given the absence of any AI policy.
The governance program delivered a HIPAA-aligned AI acceptable-use policy, a compliant vendor evaluation, and a mandatory training program within 10 weeks. The company avoided a potential breach notification requirement and positioned itself ahead of anticipated CMS AI guidance.