David Kennedy — Founder, Pactus Advisory
Our Advisor · Founder & Principal

David Kennedy

Fractional CAIO / CTO · Executive Advisor · Registered Neutral · FINRA Certified Arbitrator

In business since 1999 30+ years executive experience AI Certification — MIT Georgia ODR Registered Neutral FINRA Certified Arbitrator PMP — Project Management Institute
Registered Neutral — Georgia ODR
FINRA Certified Arbitrator
AI Certification — MIT
PMP — Project Management Institute
In business since 1999
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Personal Statement

I have spent my career at the intersection of technology delivery and organizational conflict — as the executive called in when negotiations broke down, contracts went sideways, and relationships were on the line. What drives me is the moment when two parties who can't agree find a path forward that neither of them could see on their own.

Whether that's recovering a $160M technology program, restructuring a vendor relationship, aligning an executive team on an AI strategy, or mediating a civil dispute — the work is fundamentally the same: understand what each party actually needs, find the common ground, and build an agreement that holds.

Principal-led engagements

Every Pactus Advisory engagement is led personally by David Kennedy — not delegated to a junior team or subcontracted out. When you engage Pactus Advisory, you get David.

"The question I always ask is: would I stake my own company's revenue on this recommendation? If the answer is no, it shouldn't be in the report."
Why "Pactus"

Pactus is a Latin term meaning "pact between us" — a binding agreement, a covenant. Every engagement ends with an agreement that holds. Resolve. Recover. Transform.

Relevant Experience
Fractional CAIO / CTO · Executive Advisor
Pactus Advisory · Founder & Principal · 1999 – Present · Atlanta, GA

Provides principal-led fractional AI and technology leadership to mid-market organizations. Owns AI strategy, governance, and technology delivery accountability without the cost of a full-time hire. Current services span Fractional CAIO, AI Strategy Roadmap, AI Implementation Rescue, AI Governance, SaaS Rationalization, Executive Facilitation, Project Recovery, and Conflict Resolution Training.

$2.8B ARR Customer Success Leadership
Enterprise SaaS · 2011 – Present

Led customer success across a $2.8B ARR SaaS portfolio, driving implementation quality, retention, and expansion across thousands of enterprise clients. Resolved high-stakes escalations and built stakeholder management frameworks that reduced churn and protected revenue at scale.

$500M+ Portfolio Delivery & $160M Program Recovery
Enterprise Technology & Consulting

Oversaw delivery across hundreds of simultaneous projects totaling $500M+ TCV, managing 150+ project managers across global teams. Most complex outcome: restructured a $160M distressed technology project by replacing governance, renegotiating scope, and aligning client and vendor interests — achieving full financial and operational recovery.

$50M+ Consulting Practice Turnaround
Technology Consulting

Rebuilt and scaled a technology consulting practice into a $50M+ revenue stream. Specialized in recovering troubled engagements, renegotiating distressed contracts, and rebuilding client relationships where delivery had broken down.

300% Revenue Growth — ERP Business Recovery
Business Turnaround & Growth

Restored profitability of a failing ERP business line and drove 300% revenue growth through contract renegotiation, delivery restructuring, and direct dispute mediation across government and enterprise clients.

Sister Practice — Formal Neutral Services
Atlanta Dispute Resolution
Registered Neutral & FINRA Arbitrator

David operates two separate practices. Pactus Advisory handles organizational conflict at the consulting level. Atlanta Dispute Resolution handles formal mediation and arbitration — maintaining the neutrality that courts and attorneys require.

atlantadispute.com →